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Loyalty 2017
20 - 22 Feb 2017
The Royal Garden Hotel, London

Welcome to Loyalty 2017


FlightGlobal and Global Flight are delighted to welcome you to the 9th Annual Loyalty Conference & Awards.

Since our first loyalty conference in 2005, the travel loyalty market has evolved in many ways – what hasn’t changed is the need for high-level events unifying key loyalty professionals from all over the world. FlightGlobal, in partnership with Global Flight, are convinced that a powerful agenda is the key for a successful loyalty event. Having focussed exclusively on travel loyalty issues as Managing Director of Global Flight since 1996, I am confident in distinguishing what is relevant for the industry as a whole.

With our two annual events – the traditional Loyalty Conference in February and the Loyalty@Freddie Awards event at the end of April, it is also important to have a clear positioning for both events. Although both events we are focussed on delivering exceptional content, our February conference is directly concerned with providing sufficient time for networking opportunities and delivering second to none masterclasses. The Loyalty@Freddie Awards Conference focusses on presentations of former and potential winners of the Freddie Awards and practical case studies of best practice industry examples. Additionally, our delegates are invited to join the traditional Gala Dinner at the Freddie Awards.

We look forward to seeing you there. 

Ravindra Bhagwanani
Managing Director
Global Flight

Loyalty Awards_ Final

What you can look forward to in 2017


Be inspired by our keynote presentations and listen to exceptional content from these high level industry experts as they share their market knowledge.

Discuss, debate & learn

Case studies, panel debates, workshops, masterclasses, high- level industry speakers, exhibition, gala dinner and drink receptions - all included in your delegate fee!

Innovation Day

Encouraging direct engagement between airlines and suppliers. Attend our Innovation Day to learn about disruption, strategic challenges, innovation culture and innovative solutions.

Social Events

Enhance your networking opportunities and further develop new relationships by ensuring you attend the complimentary gala dinner and drinks reception, all included in the price of your delegate registration.

Speaker Line-Up Includes

Airlines and Partners Already Confirmed

Loyalty@Freddie Awards


FlightGlobal and Global Flight are delighted to announce the return of the 4th Annual Loyalty@Freddie Awards 2017 in partnership with the Freddie Awards.

Attend for presentations from former and potential winners of the awards, and practical case studies of best practice industry examples. 

What Our Customers Say

"Very good global meeting"
Accor Director Product & Customer Experience
"It was a very well planned and well-arranged event with relevant topics"
Japan Airlines VP Marketing & Strategy
"Good overview of what’s happening in the loyalty space"
Hawaiian Air Account Executive
"Informative, opportunities for networking and potential partnerships"
Avis Budget Group Director Sales & Marketing
"Great conference, great audience"
Christian Baillet, Amadeus Regional Director

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If you are interested in reaching this audience with your products, contact Sarah Green - sarah.green@flightglobal.com