Customer loyalty is a phrase understood the world over, but the world is now a very different place since the early days of loyalty programmes, and consumers have evolved beyond duty free, cash-back and the occasional seat upgrade to a data driven, anytime-anywhere, customer experience led environment.
IBS is a leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries. A specialist in the domain, IBS offers a range of products and services that manage mission critical operations of airlines, airports, cruise lines, tour operators, hospitality providers and oil & gas companies that help them maximize efficiency, improve revenue, manage growth, increase safety and reduce costs. IBS operates from offices in the Americas, Europe, Japan, India, Australia and the Middle East.
Loyalty Partner Solutions is a leading provider and operator of integrated customer management solutions. LPS and its partners offer the full range of services to successfully design, implement and operate customer loyalty programs.
The portfolio of LPS is geared primarily towards companies in the airline, travel and retail sectors whose success is based on professional and intelligent customer management. Some of the largest and most successful loyalty schemes in Europe are implemented and operated by LPS, like Deutsche Lufthansa, Deutsche Bahn with its BahnCard and bahn.bonus program, and the coalition loyalty program PAYBACK.
We have developed the Loyalty Management Suite on the strength of our experience with Europe’s leading loyalty programs: PAYBACK as Europe’s most extensive coalition loyalty program as well as Lufthansa Miles & More Europe's leading frequent flyer program. It is a flexible, modular and configurable software platform that offers you precisely the right relationship between reliability and creative leeway.
Points is the global leader in Loyalty currency management and helps to make the world's top loyalty programs more valuable and engaging. Using state-of-the-art eCommerce technology, Points' solutions enhance consumer offerings, streamline operation, and help manage and monetize airline, hotel, retails and credit card loyalty programs for over 50 partners worldwide.
Kobie Marketing is a global leader in loyalty marketing and an industry pioneer, delivering end-to-end strategy, technology and program management solutions. For over 25 years, Kobie has provided innovative loyalty experiences to the world's most successful brands, helping clients receive incremental revenue, product and household penetration, and brand advocacy. The company drives results and ROI through Kobie Alchemy®, a best-in-class loyalty marketing technology platform.
SSI is the premium global provider of data solutions and technology for consumer and business-to-business survey research. SSI reaches participants in 90+ sample countries via internet, telephone, mobile/wireless and mixed access offerings. SSI staff operates from 40 offices and remote staff in 20 countries offering sample, data collection, CATI, questionnaire design consultation, programming and hosting, online custom reporting and data processing. SSI's 4000+ employees serve more than 3000 clients worldwide.
The excitement of saving up miles for a trip, the satisfaction of redeeming a long-awaited holiday, or sharing photos from an amazing adventure all create powerful engagement for consumer brands.
That’s how Kaligo's plug & play travel solutions drive customer engagement for over 50 leading travel and loyalty brands worldwide. Across white label and API-based products, Kaligo facilitates easy rewards accrual & redemption on exciting travel experiences including accommodation, car rentals and activites.
Established in Singapore in 2014 with offices across APAC, Europe and the Americas, Kaligo is the global innovation leader in travel rewards.
Switchfly enables enterprises to rapidly deploy end-to-end online travel services to optimize and personalize experiences for profitable revenue growth. With Switchfly, the brand experience can go beyond transactional e-commerce through a suite of solutions: air, hotel, agency and finance. For all segments of travel services, Switchfly powers their omni-channel travel and loyalty experiences by uniquely combining a highly scalable and secure platform architecture with deep travel product inventory, premium content and targeted merchandising. Powerful analytics and real-time decision engines allow brands to foster customer engagement as they benefit from Switchfly's continuously evolving platform
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