2014 Attending Airlines:
- What should you be doing to ensure potential travellers choose your airline?
- Are there more opportunities in the traveller journey that your organisation should be capitalising on?
- Are you thinking about all touch-points of the traveller journey? What revenue platforms are available?
Airline Business are hosting this exciting and market-led event 'Airline Ancillaries and New Revenue Management' to explore innovative and new opportunities for your airline. It is imperative that you value your customers and can offer them a personal and appealing experience to ensure you retain their loyalty.
Attend to consider and discuss what upsell opportunities are still out there, look at how you can persuade your customers to purchase further ancillaries and get your customers to interact with and advocate your brand.
We will debate new and evolving technology, the airport, the customer service process, in-flight entertainment, connectivity and the mobile channel to discover how you can maximise the retail space and stay one step ahead of your customers to offer them a fantastic experience which benefits you both.