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New Generation of Airline Passenger Service Systems 2017
10th - 12th October 2017

Airline innovation is driving core architecture changes to passenger service systems. To compete airlines must differentiate offerings to passengers and technology is central to decommodifing travel. Airlines now are looking to take different approaches to their PSS strategy – some will continue to build solutions which are unique, others will segment the PSS into inventory and selling-based systems, whilst others are happy to be guided by the experts from the PSS vendors.

FlightGlobal and Travel Technology Research are delighted to announce the fourth New Generation of Passenger Service Systems conference. Across the course of three days airline leaders will highlight the innovations and global trends in PSS solutions. Top decision makers from airlines can expect to leave the conference with a clear understanding of which strategy is the best fit for their current business model. 

With over 300 key stakeholders expected to attend ensure you are part of the globe's largest gathering of PSS experts.

View the key topics that will be discussed during the conference on our agenda page.

“This year we are expecting to welcome over 100 airline attendees which represent over 70+ unique airlines. We anticipate that over 70% of the audience will be top decision makers within the industry, allowing for conversations of real value.
Learn more” 

Learn more Take advantage of the fact that top decision makers within the industry are all in one place with one of our sponsorship packages. We have a number of options available and can create bespoke packages to fit your needs. 
Through our packages you can showcase your products, deliver thought leadership or increase brand awareness. 

Learn more Stay up to date with the latest news happening within the passenger service system space. 

 Watch  Bert Craven's, Chief Strategy & Research Officer at T2RL, give insight into the recent BA IT failure.

What you can look forward to in 2017


Be inspired by our keynote presentations and listen to exceptional content from these high level industry experts as they share their market knowledge.

Discuss, debate & learn

Case studies, panel debates, workshops, masterclasses, high- level industry speakers, exhibition, evening reception - all included in your delegate fee!

Innovation Session

Encouraging direct engagement between airlines and suppliers. Attend our Innovation Session to learn about disruption, strategic challenges, innovation culture and innovative solutions.

Social Events

Enhance your networking opportunities and further develop new relationships by ensuring you attend the complimentary evening reception and networking drinks, all included in the price of your delegate registration.

2017 Attending Airlines

What Our Customers Say

" Informative and validated thinking regarding approach to PSS assessment. "
Kim Popkin, Sun Country Airlines
" The PSS event was the best conference of FlightGlobal which I have visited. Very interesting and useful. "
Sirena Travel
" Great networking opportunities and interesting sessions"
Japan Airlines
" Very interesting event with fruitful discussions"
Andre Werry, Lufthansa

Sponsors & Exhibitors

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If you are interested in reaching this audience with your products, contact Sarah Green - sarah.green@flightglobal.com